Due to the nature of our projects which are 100 % custom made, there will be No Refunds given if you cancel your class. We will gladly provide you with a store credit if you cancel your class within 72 hours.
If you no call/no show to your class there will be no credit issued. If you cannot attend a class and do not wish to cancel there will not be a charge to move your class date. If you are part of a fundraiser or a large private event, cancellations must be made 7 days prior to Event to receive a full credit. Cancellations made after the stated time frame above are eligible for a partial credit of 50% of the amount paid. Please contact us with any questions about our refund policy. *Effective November 1st, 2019.
We understand we offer so many options it can be hard at times to pick just one design and stick with it. However, due to the amount of time that is put into creating and preparing each stencil prior to class, we will not be cutting new stencils the day your class is scheduled. If you are not satisfied with the stencil you chose and absolutely would like a new one cut out, there will be a $10 charge for any onsite request. We are happy to take your request to change your stencil 48 hours prior to your class.